![]() ![]() Please note that all Avast subscriptions are continuous, which means they will be automatically renewed before they expire by the full price of the product if the automatic renewal option is left enabled. We understand how negative this experience with automatic renewal and our support was for you, and we assure you this wasn’t our intention. Your feedback is appreciated, and we’ll certainly use it to improve our services and support. Thank you for taking the time to rate us. To get started, please reach our support directly at the following link: Our specialists will do their best to help you resolve this or anything else that may be worrying you. Open Avast, then go to ☰Menu ▸Settings ▸General ▸Personal privacy and uncheck all the boxes under Offers Additionally, we understand that you had a negative experience with our support, and we’d appreciate another chance to further investigate this in more detail and help you sort everything out. Make sure your paid subscription is properly activated: 2. Here are a few things you can do to ensure these offers are disabled: 1. This was certainly not the experience we wanted you to have. We understand how inconvenient ads and offers can be and appreciate you bringing this to our attention. We greatly value your feedback and would love to make your experience better. Hello Mr Martin, Thank you for taking the time to rate us. We hope that you'll give us a chance to make things right. Please reach out to our support at the following link: and our specialists will do their best to help you sort everything out. Still, we're sorry to hear that your experience was entirely different and we'd gladly take a closer look at this issue. Notification emails are being sent before each action, to the user's email addresses so this won't come as a surprise. This is actually a common practice in the industry and it is communicated in our Terms and Conditions, which are accepted by the user when they complete the order. ![]() Based on your comment, we can only assume that this may have been some auto-renewal charge, as all Avast Avast subscriptions are continuous, which means they will be automatically renewed before they expire by the full price of the product if the automatic renewal option is left enabled. We understand how negative this experience with unexpected charges and our support was for you, and we assure you this wasn't our intention. ![]() Your feedback is appreciated, and we'll certainly use it to improve our services and support. In response, Avast announced that it would close the subsidiary over the data privacy backlash.Hello Anthony, Apologies for the delay. Though the company claimed all data was "de-identified", it was reported that the sold data could be linked back to people's real identities, exposing every click and search they had made, but this could not be verified. In January 2020, multiple news sources reported that Avast Antivirus, through a subsidiary, was selling the browsing history of Avast Free product users. Īs of 2017, Avast is the most popular antivirus vendor on the market, and it had the largest share of the market for antivirus applications. It includes antivirus protection, web threat scanning, browser protection, and a cloud management console. Īvast launched a freeware business product, Avast for Business, in February 2015. Avast offers free and paid products that provide computer security, browser security, antivirus software, firewall, anti-phishing, antispyware, and anti-spam, among other services. Microsoft Windows, macOS, Linux, Android, iOSĪvast Antivirus is a family of cross-platform internet security applications developed by Avast for Microsoft Windows, macOS, Android, and iOS. 30 May 2023 1 day ago ( ) (Windows version) ![]()
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